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TroubleshootingI'm not getting notifications

I’m not getting notifications

1. Allow notifications for flourish

Open the Settings app, tap Notifications, then Flourish, and turn on Allow Notifications. Also check Focus modes aren’t silencing flourish.

2. Check your flourish settings

In flourish, open Settings, then Notifications:

  • Make sure Daily check-in and Workout debrief are on if you want them.
  • Check Delivery time is the time you expect.
  • Check Where your coach reaches you. If it’s set to WhatsApp or iMessage, messages go there instead of arriving as notifications.

3. Other reasons

  • You haven’t opened flourish for a while. Your coach pauses proactive messages after 10 days. Open the app and they start again.
  • The daily check-in was skipped. Your coach only sends one when it has something useful to say.
  • Workout debriefs only follow synced workouts of 10 minutes or more.
  • Pre-workout reminders (iPhone) are set up while the app is open. Open flourish at least once on the day.
  • WhatsApp messages stopped. WhatsApp only lets your coach message you within 24 hours of your last WhatsApp message. Send your coach a message on WhatsApp to open the window again.
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